SHIPPING & RETURNS
Shipping Policy
Shipping Options for Trinidad & Tobago:
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Currently we use TTPost Track Pack for deliveries with an estimated delivery time ranging from two to five working days.
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Free shipping on all orders over $1000.00
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$30 for packages weighing up to 5kg
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Special courier service available for next day delivery. Charges vary depending on location.
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Please allow up to 48 hours to process orders for shipping.
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Orders placed on a weekend or holiday will start processing on the following business day.
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For International shipping enquiries, please call us.
Return & Exchange Policy
IN-STORE purchases: exchange within 7 days of purchase.
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DELIVERED purchases: exchange within 14 days of purchase.
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All purchases accepted for exchange must satisfy the following guidelines:
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The product is returned with the original tags in place.
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The product must be unused/unworn; no visible signs of wear and tear
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The receipt must be provided.
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Once the above guidelines have been met, an item exchange will be agreed upon or a credit note will be issued. Credit notes are valid for 30 days.
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If you cannot make the exchange deadlines, please contact us by phone to make alternative arrangements.
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Please note, return shipping costs are the customer's responsibility.